Terms & Conditions
Last updated: 21 August 2026
Welcome to Hair Remedies.
By accessing our website or purchasing products through our website, you agree to these Terms & Conditions.
1. About Hair Remedies
This website is operated by Hair Remedies.
Website: www.hair-remedies.com.au
Email: info@hair-remedies.com.au
ABN: 38 832 770 932
2. Use of Our Website
You agree to use this website lawfully and not to:
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misuse or interfere with the website;
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attempt to gain unauthorised access to our systems;
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use our website for fraudulent or unlawful purposes; or
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reproduce, copy or commercially exploit our website content without our permission.
3. Product Information
We endeavour to ensure that product descriptions, images, ingredients, prices and other information displayed on our website are accurate and current.
Product packaging, colours and appearance may vary slightly from images displayed online.
We reserve the right to correct errors or inaccuracies and update product information where necessary.
4. Product Use
Please read and follow the directions, ingredient information and any warnings provided with each product before use.
Hair Remedies products are intended to be used only for their stated purpose.
If you have known allergies, sensitivities or concerns about using a product, please review the complete ingredient list before use and seek appropriate professional advice where necessary.
Discontinue use if irritation or sensitivity occurs.
5. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
We may refuse or cancel an order where, for example:
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a product is unavailable;
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there has been an obvious pricing or product description error;
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we reasonably suspect fraudulent activity; or
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we are unable to fulfil the order.
If we are unable to fulfil an order after payment has been received, we will notify you and refund the amount paid for the affected product or order.
6. Prices
All prices displayed on our website are in Australian dollars (AUD).
We reserve the right to change our prices from time to time. Price changes will not affect orders that have already been accepted and paid for.
If an obvious pricing error is identified before an order is accepted, we may cancel the order and refund any amount already paid.
7. Payment
Payment must be received before an order is processed.
We may use third-party payment providers to securely process payments. Your use of those services may also be subject to the payment provider's own terms, conditions and privacy practices.
8. Shipping & Delivery
Shipping charges, dispatch information and delivery details are set out in our Shipping & Delivery Policy.
Please ensure that your delivery information is complete and accurate when placing your order.
9. Refunds & Returns
Our Refund & Returns Policy explains how we handle change-of-mind requests and products that are faulty, damaged or incorrectly supplied.
Nothing in these Terms & Conditions or our Refund & Returns Policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.
10. Intellectual Property
All content on this website, including Hair Remedies branding, logos, photographs, product images, text, graphics and other materials, is owned by or licensed to Hair Remedies unless otherwise stated.
You must not reproduce, copy, modify, distribute or commercially exploit our content without our prior written permission.
11. Third-Party Links & Services
Our website may contain links to or use services provided by third parties.
Hair Remedies is not responsible for the content, availability or privacy practices of third-party websites.
Where you choose to access or use a third-party website or service, that provider's own terms and privacy practices may apply.
12. Website Availability
We aim to keep our website available and operating correctly but cannot guarantee that it will always be uninterrupted or error-free.
We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues or other operational reasons.
13. Australian Consumer Law
Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies available to you under the Australian Consumer Law or other applicable Australian legislation.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website or legal obligations.
The current version and its last updated date will be published on this page.
Changes will apply from the date the updated Terms & Conditions are published and will not retrospectively alter completed purchases.
15. Governing Law
These Terms & Conditions are governed by the laws of Australia and the applicable laws of the state or territory in which Hair Remedies operates, without limiting any rights you may have under the Australian Consumer Law.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Hair Remedies
Website: www.hair-remedies.com.au
Email: info@hair-remedies.com.au
HAIR REMEDIES
Herbal Hair & Scalp Care
www.hair-remedies.com.au